PRIVACY POLICY
Radio Free Alice respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, sign up to our mailing list, contact us, or otherwise interact with us.
1. What information we collect

Depending on how you interact with us, we may collect information such as:
  • your name;
  • email address;
  • information you provide when contacting us;
  • information you provide when signing up to our mailing list; and
  • basic information about how you use our website, such as your IP address, browser type and pages visited.
We only ask for information that is reasonably necessary for the relevant purpose.
2. How we use your information

  • We may use your personal information to:
  • send you news, music releases, tour announcements, shows, merchandise information and other updates you have asked to receive;
  • respond to enquiries;
  • operate and improve our website;
  • manage our mailing list;
  • understand how people use our website; and
  • comply with our legal obligations.
We will not sell or rent your personal information to third parties.
3. Our mailing list

If you subscribe to our mailing list, we may send you emails about Radio Free Alice including new music, concerts, tours, merchandise, events and other band news.
We will only send marketing emails where we have the consent required under applicable Australian law.
Every marketing email will include an easy way to unsubscribe. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at hello@su-ku-ya.com
We will process unsubscribe requests as required by Australian law.
4. Cookies and website analytics

Our website may use cookies and similar technologies to make the website work properly and to understand how visitors use it.
We may use third-party services for website analytics or mailing-list management. These services may collect or process information in accordance with their own privacy policies.
5. Sharing your information

We may use trusted third-party service providers to help us operate our website and mailing list, such as website hosting, email marketing, analytics, ticketing or online store providers.
Where we use these services, they may have access to personal information where necessary to provide their services to us.
Some of these providers may be located outside Australia.
6. Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Access and correction

You can contact us if you would like to ask what personal information we hold about you, request access to it, or ask us to correct information that is inaccurate or out of date.
Please contact hello@su-ku-ya.com
8. Complaints & Contact

If you have a concern or question about how we have handled your personal information, please contact us at hello@su-ku-ya.com and explain your concern.
We will consider your complaint and try to resolve it promptly.
If the Australian Privacy Principles apply to us and you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal obligations.
The latest version will always be published on our website.